
FAQs and INFO
frequently
asked
Questions
Do I have to be home or can I be away?
You can be any where you want to be! I don't mind. As the homeowner, it's ultimately your choice. Typically people hire a cleaner to come while they're out of the house so they can come home and open the door to absolute clean bliss.
Access
Keys and Access Info held in my possession are locked, safe and secure.
I will ask for basic access info, address, ect.
Animals/ Pets
I love pets! Let me know if there's anything specific I should know about your furry friend.
Please Note: Animal Waste and Litter Box Clean Up is not something I cover with my services.
Laundry Services
Laundry and Linen Service is a nice touch to add to your standard clean. You can opt-in or out any time. Just send me a message.
I use your own washing machine and keep everything on site. It's a handy way to get a couple loads through while I'm at your house during the day.
Do you have a rate minimum?
Project Blocks: 1- 2.5 Hours ($85- $150)
3 Hour Minimum Rate for a Standard Clean: $175
Invoicing/ Payments and Taxes
I invoice through Quickbooks via email, as soon as the job is complete.
If you're a recurring client and have bi-weekly services, you can pay per clean or pay for the month.
You can pay via:
e-transfer, cheque, cash or credit
-I charge GST
-Travel, overhead, labour and product cost are included in your bill.
-a 5% late fee will be added to any amount owing over 35 days
Products
See the Product Page! If there's anything you're considering using or concerned about, let me know!
Insurance/ Commercial Contracts/
Working Alone Policy
Blooming Broom Clean Co. is a registered and insured business.
Rest assured the contents of your home are also insured in the unfortunate event of an accident related to my work.
If you are a business owner and you need your commercial space to be listed as Additionally Insured under our policy, let me know.
If you need a contract written up, I will happily do that for you.
I am covered under WCB and agree follow all applicable health, safety, and environmental regulations related to preforming cleaning services in your home.
(This includes wearing my work shoes inside, but don't worry, I clean your floors! )
Do you do AirBnb? (STRs?)
I really try hard not to work weekends! Weekends are for family time. I will pick up AirBnb Contracts and will happily clean them, but being tied to someone else's schedule doesn't always work with me and my schedule of current cleaning clients either. Having said that, if the shoe fits, it fits! If you own and operate an AirBnb or Short Term Rental, let's chat!
Confidentiality, Privacy and Security.
Rest assured here. Preforming services in someone's home is a sacred honour and one I do not take lightly.
I treat all my clients and their homes with the utmost respect.
My client list is private.
I agree to protect your information, your privacy and your things.
